Terms of Service

Overview

This website is operated by CrownWatch. Throughout the site, the terms “we,” “us,” and “our” refer to CrownWatch. CrownWatch provides this website, including all information, tools, products, and services available through this site, subject to your acceptance of these Terms of Service and all other policies referenced herein.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the website, including browsers, customers, and others who access or use the site.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase products through it.

We reserve the right to update, modify, or replace any part of these Terms by posting updates to this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

1. Eligibility and Use of Our Website

By using this website, you represent that you are at least the age of majority in your state of residence or otherwise legally capable of entering into a binding agreement.

You may not use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose. You may not violate any applicable federal, state, or local law while using our services.

You must not transmit viruses, malware, malicious code, or any other technology intended to damage, disrupt, interfere with, or gain unauthorized access to our website, systems, or services.

We reserve the right to suspend or terminate access to our services if these Terms are violated.

2. General Conditions

We reserve the right to refuse or cancel service, orders, or transactions where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, product availability issues, violations of these Terms, or other legitimate business or legal reasons.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the website or Service without our prior written permission, except as permitted by applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, pricing, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device, screen settings, lighting conditions, and other factors. Product packaging or minor design details may also change from time to time without materially affecting the product.

We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information when necessary.

4. Prices and Payments

Prices displayed on our U.S. website are shown in U.S. dollars unless otherwise indicated.

Prices, promotions, discounts, and product availability may change without prior notice.

Applicable sales taxes and any other charges required by law will be displayed or calculated during checkout where applicable.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to process the applicable charges for your order.

5. Orders and Order Acceptance

Submitting an order does not necessarily mean that your order has been accepted. After you place an order, you may receive an automated confirmation acknowledging that we received your order.

We reserve the right to accept, decline, limit, or cancel an order for legitimate reasons, including suspected fraud, payment authorization issues, pricing or listing errors, product availability, shipping restrictions, or violations of these Terms.

If we cancel an order after payment has been successfully collected, we will issue the applicable refund to the original payment method.

We may also limit quantities purchased per customer, household, account, payment method, or order when reasonably necessary.

6. Shipping and Delivery

Orders may be processed and fulfilled by CrownWatch or by third-party fulfillment and logistics partners.

Shipping times displayed on our website are estimates unless expressly stated otherwise. Actual delivery times may vary due to carrier delays, weather, customs processing, destination, peak shopping periods, or other circumstances outside our reasonable control.

Tracking information may be provided when available.

Please review our Shipping Policy for additional information regarding processing, estimated delivery times, tracking, and other shipping terms.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Eligible products may be returned within the return period and subject to the conditions stated in that policy.

Please review the Returns & Refunds Policy before making a purchase for information regarding eligibility, return shipping costs, damaged or defective products, refunds, and non-returnable items.

8. Limited Warranty

Eligible CrownWatch products are covered by our 2-Year Limited Warranty against manufacturing defects under normal use, subject to the terms, limitations, and exclusions described in our warranty policy.

The Limited Warranty does not cover normal wear and tear, accidental damage, misuse, improper handling, cosmetic damage resulting from use, or damage caused by circumstances outside the scope of the warranty.

Warranty claims may require proof of purchase and reasonable evidence of the claimed defect, such as photographs or video.

Nothing in these Terms is intended to exclude or limit any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

9. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all transactions made through our website.

You are responsible for promptly updating your information when necessary so that we can process transactions and communicate with you regarding your orders.

We are not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by the customer, except as otherwise required by law.

10. Promotions and Discount Codes

Promotional offers, discount codes, and special pricing may be subject to additional terms and expiration dates.

Unless otherwise stated, promotional codes cannot be combined with other offers and have no cash value.

We reserve the right to modify, suspend, or cancel promotions where permitted by law, including in cases of error, fraud, abuse, or unauthorized use.

11. Third-Party Services and Tools

Our website may use or provide access to services, payment processors, applications, tools, or technology operated by third parties.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

To the extent permitted by applicable law, CrownWatch is not responsible for third-party services that we do not own or control.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by CrownWatch.

We are not responsible for the content, privacy practices, availability, security, products, or services of third-party websites.

Accessing third-party websites is at your own discretion and subject to the terms and policies of those websites.

13. Reviews, Feedback and User Content

If you submit reviews, photographs, comments, suggestions, ideas, or other content to CrownWatch, you represent that you have the right to provide that content and that it does not violate applicable law or the rights of any third party.

By submitting content to us, you grant CrownWatch a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute that content in connection with our business, website, products, and marketing, subject to applicable law.

We may remove content that we reasonably determine is unlawful, fraudulent, abusive, defamatory, obscene, misleading, infringing, or otherwise inappropriate.

14. Intellectual Property

Unless otherwise indicated, the CrownWatch name, website design, graphics, logos, photographs, product content, text, and other materials appearing on this website are owned by, licensed to, or lawfully used by CrownWatch and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without prior written permission, except where permitted by law.

15. Personal Information and Privacy

Your submission and our handling of personal information through the website are governed by our Privacy Policy.

Please review our Privacy Policy to learn more about the types of information we collect, how we use it, how we may share it, and the choices and rights that may be available to you.

16. Errors, Inaccuracies and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, estimated delivery times, or product availability.

We reserve the right to correct errors and update information at any time. If an error materially affects an order you have already placed, we will take appropriate action consistent with applicable law.

17. Prohibited Uses

You may not use our website or services to:

• Engage in unlawful, fraudulent, or deceptive activity;
• Violate intellectual property or other legal rights;
• Harass, threaten, abuse, or harm others;
• Transmit malware or malicious code;
• Collect or scrape information in violation of applicable law or our rights;
• Attempt to gain unauthorized access to our systems or accounts;
• Interfere with the security or operation of our website; or
• Use our services in a manner that violates these Terms or applicable law.

18. Disclaimer of Website and Service Warranties

Except for any express product warranty provided by CrownWatch and to the fullest extent permitted by applicable law, the website and online services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Nothing in this section is intended to disclaim, restrict, or modify any product warranty, implied warranty, consumer protection, or other legal right that cannot lawfully be disclaimed, restricted, or modified.

19. Limitation of Liability

To the fullest extent permitted by applicable law, CrownWatch and its affiliates, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

Some states do not allow certain exclusions or limitations of liability. Accordingly, some of the limitations above may not apply to you.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless CrownWatch and its affiliates, officers, employees, agents, contractors, and service providers from third-party claims arising out of your unlawful misuse of the website, your violation of these Terms, or your violation of the rights of another person or entity.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

22. Termination

These Terms remain effective while you use our website or services.

We may suspend or terminate your access to the website if you materially violate these Terms or engage in fraudulent, abusive, harmful, or unlawful activity.

Provisions that by their nature should survive termination will remain effective after termination.

23. Entire Agreement

These Terms, together with our Privacy Policy, Returns & Refunds Policy, Shipping Policy, and other policies expressly incorporated by reference, constitute the agreement between you and CrownWatch regarding your use of our website and services.

24. Governing Law

These Terms and any dispute arising from your use of the website, our services, or your purchase of products will be governed by applicable United States federal law and the applicable laws of the jurisdiction governing the transaction, without limiting any consumer rights that cannot legally be waived.

25. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

The most current version will be available on this page. Where required by applicable law, we will provide appropriate notice of material changes.

26. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: support@crownwatchusa.com

© 2026 CrownWatch. All rights reserved.